Manage your clients’ support tickets (over)flow

Outsource all or part of your support at Ragnarök

Trust as foundation

Your customers are in good hands. Our technicians and engineers manage your customers’ requests as if they were our customers.

All of our operations are transparent. We provide tools letting you check how we meet our commitments, from a contractual prospective.

Finally, we commit that all of the requests are treated within the European Union, ensuring you service quality and an additional way to meet GDPR compliance.

Highly skilled team / competitive price

Our main service center, based in Athens (Greece) provides a first class service for your customers, in the language you need and over perform all international standards of quality, at a competitive price.

From an organizational prospective, we manage our support on a totally processed and industrialized methodology, based on our experience at large accounts.

We would be also very happy to welcome you for a visit in Greece, as an opportunity to meet Ragnarök’s people and exchange about your asks.

Test us: let us manage your overflow

We launched this activity for one of our partner. Sometime, they get an overflow of requests from their customers they cannot treat because of a lack of people.

This is how we got the idea to provide them our own support team. With success. Our partner is now able to grow without the stress of hiring or reorganizing their technical teams.

Why not give us a try for your overflow?